On April 3, 2026, the Texas Attorney General launched a Civil Investigative Demand against Sunrun for alleged deceptive sales practices. Sunrun is still operating — but its former distribution partner Freedom Forever just moved from Chapter 11 toward Chapter 7 liquidation (July 31, 2026). Here is an honest, plain-English guide for Sunrun customers.
The 30-Second Version
Sunrun is operating. As of August 2026, Sunrun is not in bankruptcy and has not been sued under the Texas AG's initiative. Lease and PPA contracts are still in force, payments still apply, and panels continue producing power.
But the picture has shifted twice this year. The Texas AG opened a Civil Investigative Demand on April 3, 2026 for alleged deceptive sales practices, and its first lawsuit under that initiative (June 2026) targeted a different company, CAM Solar. Separately, Sunrun's former distribution partner Freedom Forever — already in Chapter 11 since April 2026 — told the bankruptcy court on July 31, 2026 it will now seek to convert to Chapter 7 liquidation after its proposed sale collapsed.
If you are selling your home, signing a new contract, or experiencing service issues, get an independent contract review before you make decisions. Sunrun contracts run 20–25 years and small details matter at scale.
No. As of August 2026, Sunrun has not filed for bankruptcy and remains a publicly traded company (NASDAQ: RUN) operating normally — unlike its former partner Freedom Forever, which filed Chapter 11 in April 2026 and told the court on July 31 it will seek Chapter 7 liquidation. Sunrun still faces an open Texas AG investigation.
On April 3, 2026, Texas Attorney General Ken Paxton announced what his office described as a major initiative to combat widespread fraud by residential solar sales companies, including Civil Investigative Demands against Sunrun, Freedom Forever, Lone Star Solar, and CAM Solar. The AG cited more than 100 formal consumer complaints and described thousands of additional complaints aggregated online. A separate CBS News Texas investigation found 123 complaints filed against Sunrun specifically with the AG's office over the past five years.
Twelve days later, on April 15, 2026, Freedom Forever filed Chapter 11 bankruptcy in Delaware. Sunrun did not. As of August 2026, Sunrun continues to operate as a publicly traded company on NASDAQ (ticker: RUN). The company's stock has been trading near historic lows, and the broader residential solar industry has been under sustained financial stress since mid-2024. Sunrun is scheduled to report its second-quarter 2026 financial results on August 5, 2026 — after this update, so those results are not yet reflected here.
In June 2026, the Texas AG's office filed its first lawsuit under the April initiative — against CAM Solar, a smaller San Antonio-based installer, not against Sunrun, Freedom Forever, or Lone Star Solar. Reporting on that filing confirmed Sunrun's own complaint count (123, cited above) is the highest of the four companies named in April, ahead of CAM Solar's 8 and the now-defunct Sunnova's 81 over the same period — context worth knowing, even though it has not (yet) translated into a lawsuit against Sunrun.
Separately, Sunrun's Las Vegas Yelp listing currently shows a CLOSED business status (214 reviews), which typically indicates that a specific physical location has ceased operations from that address — not that the entire company has ceased operations.
This matters on a Sunrun page because the two companies' fates have been publicly linked since April — Freedom Forever was Sunrun's dealer-network distribution partner, and its bankruptcy directly affected Sunrun's sales volume. On July 31, 2026, Freedom Forever told the U.S. Bankruptcy Court for the District of Delaware it will seek to convert its Chapter 11 case to a Chapter 7 liquidation and terminate most of its remaining employees, after a proposed sale of its assets to its own CEO failed to win the approval of unsecured creditors. Chapter 7 is a full wind-down, not a reorganization — a materially worse outcome than the Chapter 11 restructuring path the company had been pursuing since April. As of this update, the conversion is Freedom Forever's stated intent to the court, not yet a final court order — check the official case docket for the current status before assuming it's final.
The practical takeaway for anyone landing on this page: Sunrun and Freedom Forever are not the same company and are not in the same situation. Sunrun is an operating public company facing a regulatory investigation with no lawsuit filed against it. Freedom Forever is a bankrupt company now moving toward full liquidation. If you have a Freedom Forever system, see our separate Freedom Forever customer help guide — the two situations require different next steps.
Sunrun's primary residential product is a Solar Lease or Power Purchase Agreement (PPA). The contract is typically 20–25 years. Understanding three things about that contract makes most service issues less stressful.
Under a Sunrun lease or PPA, Sunrun owns the panels, inverter, and (if applicable) battery on your roof. You pay either a fixed monthly lease payment or a per-kilowatt-hour rate for the power the system produces. Because Sunrun owns the equipment, Sunrun's status as a company directly affects your service path — unlike a cash purchase where you own the equipment outright.
The panels, inverter, and battery hardware are made by Enphase, Tesla, SunPower / Maxeon, Q CELLS, or another manufacturer. Those equipment warranties are issued and supported by the manufacturer, not by Sunrun. If a panel fails or an inverter has a manufacturer defect, the warranty claim path goes through the manufacturer — and is unaffected by Sunrun's company-level status.
The "you will save money" promise, the production guarantee, the roof penetration warranty, the monitoring service, and the dispatch of a tech when something needs in-home attention — those are Sunrun's obligations. If Sunrun's service queue is slow, that is what slows down. Right now, in 2026, those are the things customers are reporting trouble with.
Is Sunrun in bankruptcy?
No. As of August 2026, Sunrun has not filed for bankruptcy and remains a publicly traded company (NASDAQ: RUN) operating normally — unlike its former distribution partner Freedom Forever, which filed Chapter 11 in April 2026 and told the court on July 31, 2026 it will seek to convert that case to Chapter 7 liquidation. Sunrun has not been sued: the Texas AG's first lawsuit under this initiative (filed June 2026) targeted CAM Solar, not Sunrun. Several other residential solar installers have entered bankruptcy in 2024-2026, including SunPower, Sunnova's TEP Developer division, and Freedom Forever.
Did Freedom Forever's bankruptcy just get worse?
Yes. On July 31, 2026, Freedom Forever told the Delaware bankruptcy court it will seek to convert its Chapter 11 case to Chapter 7 liquidation and terminate most remaining employees, after a proposed sale of its assets to its own CEO failed to win unsecured-creditor approval. If the court approves the conversion, Freedom Forever moves from attempted reorganization toward a full wind-down — a different path than Sunrun, which remains an operating public company. The conversion had not been finalized by the court as of this update; check the official case docket for the latest status.
Has the Texas Attorney General sued Sunrun?
Not yet, as of August 2026. Sunrun received a Civil Investigative Demand — an investigative subpoena, not a lawsuit — in April 2026, one of four companies named in the AG's initiative. The AG's office has so far filed one lawsuit under this initiative, against CAM Solar in June 2026, not against Sunrun. A CBS News Texas investigation found 123 complaints filed against Sunrun with the AG's office over the past five years. Whether Sunrun faces a future lawsuit is unknown — receiving a CID does not necessarily lead to one.
What is a Civil Investigative Demand?
A Civil Investigative Demand (CID) is an investigative subpoena issued by a state Attorney General's office. It compels the recipient to produce documents and answer questions under oath. A CID is not a lawsuit — it's the formal start of an inquiry. The investigation may close with no further action, or it may proceed to a lawsuit. Either way, the underlying customer complaints that triggered the CID are part of the public record.
Is my Sunrun system going to stop working?
No. Your panels, inverter, and battery hardware continue to produce power independent of Sunrun's company-level status. The equipment runs autonomously on your roof. Even in a hypothetical scenario where Sunrun ceased operations entirely (which has not happened), the hardware itself would continue to function — though service, monitoring, and warranty claims would have to be redirected to a successor company.
Should I file a complaint with my state Attorney General?
If you have a specific, documented service issue with Sunrun that has not been resolved through normal customer service channels, yes. State AG offices nationwide are paying attention to residential solar after the April 2026 Texas action. A filed complaint creates a public record and contributes to ongoing investigations. Even if the AG does not take individual action on your case, your complaint adds to the aggregated record that informs enforcement priorities.
Can Solar Resource USA take over my Sunrun service?
No. Sunrun's lease and PPA service obligations are contractual and cannot be assumed by a third party absent Sunrun's agreement. What Solar Resource USA can do is help you understand your contract, advocate for service through documented channels, identify which warranties are intact and which require attention, and — if you want to make changes going forward (add a battery, expand the system, or switch to a different installer for new work) — connect you with financially stable, pre-vetted installer partners.
Is Solar Resource USA a competitor to Sunrun?
Not directly. Solar Resource USA is an independent broker, not an installer. Sunrun is a large national installer that sells directly to homeowners. The two operate at different points in the residential solar value chain. Where Solar Resource USA might offer an alternative path is for homeowners who: (1) want a second opinion before signing with Sunrun or another installer, (2) want to compare a Sunrun quote against competitive options from pre-vetted independent installers, or (3) are an existing Sunrun customer who needs help navigating a service issue or contract transfer.
Why should I trust this page over Sunrun's own communication?
You don't have to. Every fact on this page is independently verifiable. The Texas AG press release is on the official Texas Attorney General website. The Yelp listing status is on Yelp. The Chapter 11/Chapter 7 filings are on the federal bankruptcy court's official case docket. The source links below let you check each claim yourself. If anything on this page doesn't check out, we'd like to know — email [email protected].
Free, 20-minute conversation. We'll review your contract, explain what your monthly bill is actually doing, identify which warranties protect you and which don't, and help you build a plan — whether that's continuing as-is, addressing a service issue, or making a change. No pressure, no installer pitch, no data resale.
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